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AI Automation Analyst

April 29, 2026

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&source=gmail&ust=1651869232122000&usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div> Overview The Commercial Scaled Intelligence (CSI) team is an AI-first team dedicated to delivering actionable commercial insights and scalable automation to drive revenue growth and operational efficiency across the company. The team focuses on intelligence generation, predictive analytics, and workflow automation to enable data-driven decision-making and optimize commercial performance. We are looking for an AI Automation Analyst to design, architect, and scale intelligent automation solutions that transform how our Commercial organization operates. You'll lead the technical strategy for AI-driven workflows, mentor team members, and partner with Commercial leadership (Sales, Partnerships, Operations) to identify high-impact automation opportunities that drive measurable revenue outcomes. This role is ideal for someone with 3–6 years of experience in data engineering, automation, or platform engineering who wants to lead AI initiatives at the intersection of technology, integrations, and business enablement. About the Job <ul> <li>Lead technical strategy and architecture for AI automation across the Commercial organization, identifying high-ROI opportunities and translating business requirements into scalable solutions.</li> <li>Design and build production-grade AI tools that understand natural language, provide actionable insights, generate reports, and automate complex workflows such as campaign planning, ticket management, and sales enablement.</li> <li>Architect reliable, scalable integrations across internal systems and third-party SaaS (REST/GraphQL APIs, webhooks, OAuth, JWT), establishing best practices for rate limiting, retries, idempotency, and error handling.</li> <li>Lead development of multi-step AI agent architectures using frameworks like LangChain, LangGraph, or MCP, with appropriate human-in-the-loop controls and production-ready evaluation.</li> <li>Establish and enforce AI safety and reliability standards including guardrails, evaluation frameworks, fallback logic, RBAC, audit trails, and PII protections across all AI systems.</li> <li>Design and optimize data pipelines (SQL, Python, dbt) that power AI agents at scale, ensuring reliability, observability, and performance.</li> <li>Create frameworks and templates for rapid prototyping and deployment of new automations, enabling faster time-to-value for future projects.</li> <li>Drive adoption by building intuitive UIs and self-serve experiences (e.g., Slack apps, low-code internal tools) and creating documentation that makes AI tools accessible to non-technical users.</li> <li>Partner with Sales, Partnerships, Product, Engineering, and Data Science leadership to prioritize initiatives, align on roadmaps, and ensure solutions drive measurable business outcomes.</li> <li>Mentor and guide other engineers on AI/LLM best practices, prompt engineering, evaluation frameworks, and production deployment patterns.</li> <li>Champion DevOps excellence including CI/CD, automated testing, observability, alerting, and incident response.</li> <li>Enforce security and compliance best practices across all automations and data workflows.</li> <li>Measure and communicate impact through clear metrics tied to business outcomes (time saved, revenue enabled, efficiency gains).</li> </ul> About You Minimum Qualifications <ul> <li>3–6 years experience in AI, automation, data engineering, or analytics engineering.</li> <li>Proven track record of designing and deploying AI/automation solutions that drove measurable business impact.</li> <li>Deep proficiency in SQL and Python; extensive experience building and operating production ETL/ELT pipelines.</li> <li>Strong experience designing and consuming APIs/webhooks and building reliable services (FastAPI, Flask, or Node.js) at scale.</li> <li>Production experience with dbt and modern cloud data warehouses (Snowflake, BigQuery, Databricks).</li> <li>Hands-on experience incorporating AI/LLMs into production workflows, including prompt engineering, retrieval strategies, evaluation, and deployment.</li> <li>Expert knowledge of Git, CI/CD, automated testing, and event-driven systems (queues, pub/sub, webhooks).</li> <li>Experience leading technical initiatives and mentoring other engineers.</li> <li>Excellent communication skills: able to translate complex technical concepts for business stakeholders and influence cross-functional teams.</li> <li>Experience with at least one data visualization tool (Tableau, Mode, Power BI, Looker, or similar).</li> <li>Hands-on experience with workflow automation and low-code development platforms (Zapier, n8n, Gumloop, Superblocks).</li> </ul> Preferred Qualifications <ul> <li>Led development of AI agent systems or automation platforms adopted by multiple business teams.</li> <li>Deep experience with AI orchestration frameworks like A2A, LangChain, LangGraph, or Model Context Protocol (MCP).</li> <li>Production experience with vector databases, RAG architectures, and AI evaluation frameworks (e.g., Ragas, DeepEval, LangSmith).</li> <li>Built and maintained Slack apps or other lightweight internal tools with high adoption rates.</li> <li>Expert-level API design skills including OpenAPI, contract testing, rate limiting, and monitoring.</li> <li>Production cloud experience (AWS, GCP, or Azure) including containerization (Docker/K8s) and infrastructure-as-code (Terraform, CloudFormation).</li> <li>Deep integration experience with business tools (Salesforce, Slack, Google Workspace, Jira/Linear).</li> <li>Experience establishing best practices and technical standards for a team or organization.</li> <li>Prior exposure to e-commerce, retail analytics, or ad tech is a plus.</li> </ul> #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$115,000—$121,500 CAD</div></div></div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...