<p><strong>Commercial Billing & Insurance Contracting Specialist</strong></p><p><em>Chandler, AZ or Remote (US)</em><em></em><em><br></em></p><p><strong>About LivWell Behavioral Health Services</strong></p> <p>LivWell Behavioral Health Services is a licensed outpatient behavioral health organization committed to improving the</p> <p>lives of youth and families through accessible, high-quality mental health care. With facilities in the Chandler/Mesa,</p> <p>AZ area and continued expansion into Utah and additional states, LivWell partners with schools and communities to</p> <p>deliver meaningful clinical support where it's needed most.</p> <p><strong>Position Overview</strong></p> <p>LivWell is seeking a strategic, experienced Commercial Biller & Insurance Contracting Specialist to own the full scope</p> <p>of our commercial billing operations and payer relationship management. This is a high-impact, dual-function role that</p> <p>combines hands-on billing oversight with the payer contracting responsibilities critical to LivWell’s continued growth.</p> <p>As we expand into new markets, your expertise in insurance contracting, credentialing coordination, and revenue</p> <p>cycle optimization will be central to our financial health and operational scalability.</p> <p><strong>Key Responsibilities</strong></p> <p><strong><em>Billing Operations</em></strong></p> <ul><li>Oversee all commercial insurance billing operations for LivWell’s behavioral health service lines.</li><li>Submit, monitor, and appeal commercial insurance claims to maximize reimbursement and minimize AR days.</li><li>Analyze billing metrics and identify opportunities to improve collection rates and denial outcomes.</li><li>Develop and maintain billing policies, procedures, and internal documentation standards.</li><li>Train and support billing staff while ensuring ongoing compliance with payer and regulatory requirements.</li></ul> <p><strong><em>Insurance Contracting & Payer Relations</em></strong></p> <ul><li>Manage payer enrollment, credentialing support, and insurance contracting across all active and expanding markets.</li></ul><ul><li>Negotiate and maintain contracts with commercial insurance carriers, behavioral health carve-out networks, and managed care organizations.</li><li>Track contract renewals, reimbursement rates, and payer performance against benchmarks.</li><li>Collaborate with clinical and administrative leadership to align contracting strategy with organizational growth goals.</li><li>Ensure compliance with MHPAEA (Mental Health Parity), HIPAA, and applicable state and federal billing regulations.</li></ul> <p><strong><em>Revenue Cycle Leadership</em></strong></p> <ul><li>Partner with LivWell’s COO and clinical leadership to optimize overall revenue cycle performance.</li><li>Produce regular billing performance reports and present recommendations to leadership.</li><li>Lead cross-functional initiatives to improve intake-to-reimbursement workflows as LivWell scales into new states.</li></ul> <p><strong>Qualifications</strong></p> <ul><li>Minimum 4–7 years of experience in medical billing, with at least 2 years focused on commercial insurance contracting or payer relations.</li><li>Experience in behavioral health or outpatient mental health billing strongly preferred.</li><li>Demonstrated experience negotiating payer contracts and managing contract renewals.</li><li>Thorough understanding of behavioral health carve-out payer structures (Optum Behavioral Health, Carelon, Magellan, Evernorth).</li><li>Working knowledge of MHPAEA parity requirements and their impact on behavioral health billing.</li><li>Experience managing or mentoring billing staff.</li><li>Proficiency in medical billing software, EHR systems, and data reporting tools.</li><li>Strong analytical, communication, and organizational skills.</li><li>Relevant certification (CPB, CPCO, CMRS, or CHFP) strongly preferred.</li></ul> <p><strong>Compensation: </strong>$60,000 - $80,000 annually, DOE</p> <p><strong>Employment Type: </strong>Full-Time | Benefits-eligible</p>