Engineering Manager, Merchant Experience

<div class="content-intro"><p><strong>Who we are</strong><br><br>Recharge is the subscription platform for the world’s fastest-growing and most innovative brands. Shopify’s premier subscription solution, Recharge is on a mission to build the future of commerce around customer retention.</p> <p>Known for its relentless product innovation and focus on ease of use, Recharge helps merchants deliver seamless customer experiences that drive customer retention and revenue growth. The Recharge platform leverages data from over 100 million shoppers to help brands more successfully set up, manage, and grow their subscription businesses.</p> <p>Recharge is a hands-on partner to over 20,000 brands globally — including quip, Dr. Squatch, Blueland, Estrid, Oats Overnight, Bobbie, and more.</p> <p>Learn more at: <a class="c-link" href="http://getrecharge.com/" target="_blank" data-stringify-link="http://getrecharge.com" data-sk="tooltip_parent">getrecharge.com</a></p></div><p><span style="font-weight: 600;">Overview</span></p> <ul> <li>Recharge is looking for a hands-on engineering leader that will work with a squad of engineers focused on continually improving our merchant’s end user experience. You will be responsible for two squads - one working with data analytics products and experience and another focused on design systems and our merchant portal. You will be responsible for helping prioritize delivering new features, ensuring compliance with design patterns and continually leveling up your direct reports. You will be expected to stay close to the work. That means reading code, having opinions in MR reviews and knowing the difference between a hard problem and a stuck engineer.</li> <li>This is a cross-functional role. You’ll work across product, design, and data to keep things moving, build consensus when the path isn’t clear, and hold a high bar for quality and stability. You’ve shipped software before - that background isn’t a nice-to-have - it's how you earn trust with your team and make good calls under pressure.</li> <li>We’re also at an inflection point with AI tooling. We expect you to lean into that - not as a trend to acknowledge, but as a real opportunity to scale how a team works. If you’ve been actively experimenting with LLMs in your workflow, we want to hear about it.</li> </ul> <p><span style="font-weight: 600;">What you’ll do</span></p> <ul> <li>Directly manage 6 engineers across two squads with distinct technical profiles</li> <li>Stay engaged in MRs, technical decisions and day-to-day engineering quality</li> <li>Actively unblock engineers - technically and organizationally</li> <li>Partner cross-functionally with product and stakeholders while protecting team focus and quality</li> <li>Experiment with and help establish AI tooling practices that scale your team’s output</li> </ul> <p><span style="font-weight: 600;">What you’ll bring</span></p> <ul> <li>Prior experience shipping production software (preferably recently as an independent contributor)</li> <li>Comfort in React or Python codebases (preferably both!)</li> <li>Someone who reads the code, not just the ticket</li> <li>A bias to action - low tolerance for ambiguity sitting unresolved - you make the calls and move</li> <li>Genuine curiosity about how LLMs and AI tooling are changing how engineers work</li> </ul> <p><span style="font-weight: 600;">Our Stack</span></p> <ul> <li>React, Python, Flask, Looker, CloudSQL/MySQL GCP, Splunk, Sentry</li> </ul> <p><strong>Interview recording & AI notetakers<br></strong>To protect privacy, legal compliance, and interviewer/candidate experience, recording, transcribing, or using AI notetaker tools during interviews is not permitted without our prior written consent. Handwritten notes are welcome. If you need an accommodation (e.g., captions), email recruiting@getrecharge.com before your interview—we’ll arrange an approved solution.</p> <p><strong>C</strong><strong>ompensation </strong></p> <p>Recharge’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. Salary ranges are designed to be competitive and aligned with country specific practices, while individual compensation is determined by skills, qualifications, and experience. The compensation listed is not inclusive of any equity and benefits that might exist in your total compensation package.</p> <ul> <li>Hiring range in the US<br>$196,000 USD - $245,000 USD</li> </ul> <p>Application window anticipated to close: 6/01/2026. If you’re interested in this opportunity, please submit an application as soon as possible.</p><div class="content-conclusion"><div class="p-rich_text_section"> <h4>Benefits at a Glance</h4> </div> <ul class="p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested" data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0"> <li data-stringify-indent="0" data-stringify-border="0">Medical, dental and vision plans</li> <li data-stringify-indent="0" data-stringify-border="0">Retirement plan with employer contribution</li> <li data-stringify-indent="0" data-stringify-border="0">Flexible Time Off</li> <li data-stringify-indent="0" data-stringify-border="0">Paid Parental Leave</li> <li data-stringify-indent="0" data-stringify-border="0">Monthly Remote Life and Merchant stipends</li> </ul> <p><a href="http://www.rechargepayments.com/" target="_blank">Recharge</a> | <a href="https://www.instagram.com/rechargepayments/?hl=en" target="_blank">Instagram</a> | <a href="https://twitter.com/ReChargePayment" target="_blank">Twitter</a> | <a href="https://www.facebook.com/rechargepayments/" target="_blank">Facebook</a></p> <p><em>Recharge Payments is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. Recharge Payments prohibits any form of workplace harassment.</em> </p> <h4>T<strong data-stringify-type="bold">ransparency in Coverage</strong></h4> <p><em>This <a class="c-link" href="https://www.anthem.com/ca/machine-readable-file/search/" target="_blank" data-stringify-link="https://www.anthem.com/ca/machine-readable-file/search/" data-sk="tooltip_parent" data-remove-tab-index="true">link</a> leads to the Anthem Blue Cross machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes network negotiated rates for all items and services; allowed amounts for OON items, services and prescription drugs; and negotiated rates and historical prices for network prescription drugs (delayed). EIN 80-6245138. This <a class="c-link" href="https://healthy.kaiserpermanente.org/northern-california/front-door/machine-readable" target="_blank" data-stringify-link="https://healthy.kaiserpermanente.org/northern-california/front-door/machine-readable" data-sk="tooltip_parent" data-remove-tab-index="true">link</a> leads to the Kaiser machine-readable files.</em></p> <p><span style="color: #ffffff;">#LI-Remote</span></p></div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...