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Executive – Security / AO&CS – Entry-Level Airport Role at Indigo

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Job Summary

IndiGo Airline is seeking enthusiastic, reliable, and safety-conscious individuals for the role of Executive – Security / AO&CS to join our ground operations team. This entry-level airport position is crucial for ensuring a safe and seamless experience for passengers. You will be responsible for managing airport security protocols and assisting in various customer service tasks as part of our Airport Operations & Customer Services (AO&CS) team. This is an excellent opportunity to begin a career in aviation with one of Indias leading airlines.

Key Responsibilities

  • Implement and monitor security measures in accordance with regulatory guidelines and company policies

  • Conduct security screening of passengers, baggage, and cargo using X-ray machines and manual checks

  • Assist passengers during check-in, boarding, and baggage handling

  • Coordinate with airport and airline stakeholders for smooth flight operations

  • Ensure compliance with safety and security standards laid down by DGCA and BCAS

  • Respond to security incidents and passenger queries professionally and promptly

  • Manage access control and surveillance around the terminal and apron area

  • Maintain records and prepare reports related to daily security operations

  • Provide support to other departments during flight disruptions or emergencies

Required Skills and Qualifications

  • Graduation in any stream from a recognized university

  • Excellent communication skills (English and Hindi mandatory)

  • Basic computer proficiency (MS Office, data entry systems)

  • Strong interpersonal skills and a customer-centric mindset

  • Physical fitness and ability to stand for extended periods

  • Willingness to work in shifts and outdoor airport environments

  • Ability to work under pressure and handle security scenarios tactfully

Experience

  • Freshers are welcome to apply

  • Prior experience in airport security, aviation, or customer service will be considered an advantage

Working Hours

  • Rotational shifts across weekdays, weekends, and holidays

  • Morning, evening, and night shift patterns depending on flight schedules

  • 6-day work week, 9-hour shifts including breaks

Knowledge, Skills, and Abilities

  • Awareness of aviation security norms and airport operations

  • Understanding of standard operating procedures for screening and passenger handling

  • Conflict resolution and crowd management skills

  • Ability to use surveillance and security equipment efficiently

  • Professional grooming and adherence to uniform standards

Benefits

  • Competitive salary with shift allowance

  • Free air travel for employees and eligible family members (as per company policy)

  • Medical insurance and accidental coverage

  • Uniform and meal allowances

  • Access to exclusive training and upskilling programs

  • Employee engagement programs and wellness initiatives

Why Join IndiGo

At IndiGo, we do not just fly planes—we build careers. We offer a dynamic work environment, continuous professional development, and the opportunity to be a part of Indias largest and most reliable airline. Join us to work in a high-energy, fast-paced environment where teamwork, integrity, and innovation are valued.

How to Apply

Interested candidates should apply through the official IndiGo Careers website under the Careers section.
Alternatively, candidates can attend walk-in interviews held regularly at various airport locations. Please bring updated CV, government ID proof, academic documents, and passport-sized photographs.

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