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Executive Rare Disease Account Liaison (E.RDAL)

April 29, 2026

<h2>Career Category</h2>Sales<h2></h2><h2>Job Description</h2>Position OverviewThe Executive Rare Disease Account Liaison (E.RDAL) is a hybrid strategic field role responsible for driving new patients by enabling end-to-end treatment pathways in rare diseases.Unlike traditional Sales Representatives or Key Account Managers, Executive RDALs drive patient access activation and treatment initiation. By bridging across specialties, institutions, and access pathways, E.RDALs convert clinical intent into actual treatment initiation in complex rare disease environments.LocationRemotely located in designated territory, with regular travel undertaken as requiredCore Responsibilities and DeliverablesPatient Pathway Activation & Treatment Initiation<ul><li>Lead identification and activation of eligible patients by strategically addressing systemic barriers across diagnosis, referral, and treatment pathways</li><li>Define and drive account-specific strategies to enable timely treatment initiation in the rare disease ecosystem</li><li>Shape and optimize patient pathways by identifying key leverage points and influencing treatment triggers</li></ul>Multidisciplinary Engagement & Referral Network Development<ul><li>Establish and expand strategic partnerships with KOLs and cross-specialty stakeholders to shape the diagnosis and treatment environment</li><li>Drive MDT alignment and influence referral network development within and across institutions</li><li>Orchestrate omnichannel engagement strategies to enhance customer experience and maximize impact</li></ul>Strategic Account Planning & Insight into Action<ul><li>Lead end-to-end account readiness including hospital protocol, account open, and infrastructure set-up</li><li>Navigate complex access environments and shape solutions to improve patient access</li><li>Translate insights into high-impact strategic initiatives, identifying opportunities in ambiguous data environments</li></ul>Execution Excellence<ul><li>Ensure high-quality execution through strategic oversight of priorities, resources, and outcomes</li><li>Continuously optimize account strategies based on performance insights and evolving market dynamics</li><li>Drive prioritization and resource allocation aligned with business impact and patient value</li></ul>Performance & General<ul><li>Own and deliver territory-level business outcomes and strategic objectives</li><li>Drive performance management through data-driven insights and continuous improvement</li><li>Demonstrate leadership in capability building, compliance, and role modeling Amgen values</li><li>E.RDAL is eligible for SIP based on MAP achievement.</li></ul>Key Selection Criteria, Desired Experience & CompetenciesThe knowledge and skills necessary to perform the duties of this position are typically acquired through the following combination of education, experience and knowledge, or equivalent:Qualifications<ul><li>Advanced understanding of life sciences, biomedical/health sciences and/or business</li><li>Demonstrated ability to lead with strong compliance mindset within pharmaceutical industry standards</li></ul>Experience & Skills<ul><li>Minimum 10 years of experience in a pharmaceutical industry including sales rep, key account manager, Marketing or MSL role</li><li>Strong strategic thinking across disease landscape, patient journey, and access pathways to proactively identify and address systemic barriers</li><li>Proven track record of leading and delivering outcomes in highly complex or access-restricted environments (e.g., private-pay)</li><li>Ability to design and orchestrate omnichannel engagement strategies across multi-specialty stakeholders</li><li>Demonstrated capability to build, influence, and sustain high-impact customer relationships and strategic partnerships</li></ul>Preferred<ul><li> TA Experience in Rare Disease, Autoimmune Disease, Ophthalmology, Endocrinology settings or High-cost specialty TAs</li><li> Experience in MDT collaboration and inter-hospital network development </li><li> 1+ years of Marketing, Medical, KAM or business development experience in the biotechnology/ pharmaceutical industry</li><li> Exposure to project management principles and agile working</li></ul>Executive RDAL Competencies Clinical Knowledge<ul><li>Integrates deep clinical expertise across TED diagnosis, AE management, and product adoption, proactively applying insights to guide optimal treatment decisions across the patient journey</li></ul>Cultivating Impactful Customer Relationships<ul><li>Builds and leads strategic partnerships across multidisciplinary HCPs and inter-hospital networks to shape TED patient referral pathways</li></ul>Business Acumen & Strategic Account Planning<ul><li>Translates complex insights into forward-looking account strategies that address key barriers and maximize business and patient outcomes</li></ul>Execution Excellence<ul><li>Drives high-impact execution through strategic prioritization, agility, cross-functional collaboration, and strong ownership of outcomes</li></ul>The E.RDAL role is currently classified under the Exec Biopharmaceutical Rep job profile. Please note that the position title may be subject to change in the future according to evolving business needs..

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

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8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...