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Freelance Research Operations Analyst

April 29, 2026

Join a Company That Makes Culture a Priority. Rivel is currently seeking a talented, self-assured Research Operations Analyst to join our Rivel Banking Research division in a contract-based, fully remote position. Depending on the needs of the department, this position may lead to additional work opportunities in the future. About Us Rivel uses a data-driven approach to give banks and credit unions a deeper understanding of their customers’ and prospective customers’ key decision drivers. Rivel Banking Research conducts over 200,000 interviews annually to clarify business and banking consumers’ experiences and pain points among all local financial institutions, measuring over 90 perception metrics. With the capability to target that information down to the zip code, Rivel helps financial institutions increase their market share, create effective messaging, and focus on the right products to drive brand awareness and growth. As a full-service market research firm for financial institutions, Rivel Banking Research provides custom support for clients including focus groups, product development studies, and competitive benchmarking. About You You are comfortable running standardized, repeatable research and workflows across ongoing and recurring client work, allowing senior researchers to focus on custom insights and client strategy. You can work within established processes and templates to deliver accurate, client ready outputs on deadline, particularly at high volumes. No prior banking or financial services experience is needed, rather, success depends on someone with strong analytical skills, attention to detail, comfort working with data and the ability to reliably execute structured tasks at-scale. PRIMARY RESPONSIBILITIES:<ul style="margin-bottom:11px;"><li style="margin-left:8px;">Execute standardized research deliverables across recurring, syndicated and wave based studies to support high volume demand </li><li style="margin-left:8px;">Produce tables, charts and structured outputs used in client facing reports and presentations </li><li style="margin-left:8px;">Clean, validate and quality check research datasets, flagging issues or anomalies for review </li><li style="margin-left:8px;">Own execution heavy workstreams to reduce delivery bottlenecks and improve turnaround times</li><li style="margin-left:8px;">Follow established research workflows, managing updates and version control for existing deliverables </li><li style="margin-bottom:11px;margin-left:8px;">Partner with senior researchers to support larger projects and identify opportunities to streamline repeatable research tasks</li></ul> REQUIREMENTS:<ul style="margin-bottom:11px;"><li style="margin-bottom:11px;margin-left:8px;">Bachelor’s degree (Market Research/Data experience and/or Finance coursework a plus)</li><li style="margin-bottom:11px;">3+ years of experience in research, analytics and/or consulting</li><li style="margin-bottom:11px;">Highly organized, strong attention to detail and comfortable handling high-volume work independently</li><li style="margin-bottom:11px;">Interest in data storytelling, even if not leading narrative development </li></ul><ul style="margin-bottom:11px;"><li style="margin-bottom:11px;">Highly proficient in MS Office, particularly Excel</li><li style="margin-bottom:11px;">Experience working with structured datasets and recurring reporting outputs</li><li style="margin-bottom:11px;">Experience with data visualization tools (Power BI, Tableau) preferred</li><li style="margin-bottom:11px;">Familiarity with survey research platforms or methodologies preferred</li></ul><div style="margin-bottom:11px;"></div>The range of hourly compensation for this position is a minimum of $35 to a maximum of $45. Compensation for anyone in this position is adjusted based on skill, effort, responsibility, education, training, credentials, geographic location, working conditions and/or experience.Don't meet every single requirement? At Rivel, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Equal employment opportunities are available to all applicants and team members without regard to race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status or any other applicable characteristics protected by law. All employment is decided on the basis of qualifications, merit and business need. About Rivel: As data-driven management consultants, Rivel helps management teams and boards improve valuation, mitigate risk and drive performance. Since 1991, Rivel has been advising management teams and boards on how aligning attitudes and behaviors of key stakeholders (Employees, Customers and Shareholders) can make the difference between success and failure in their business. Our rapidly growing client list includes some of the largest publicly traded companies in the world across all industries. Rivel was named to Hearst Media's Top Workplaces in 2020, 2022 and 2023.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...