International Sales & Operations Manager

Dr. Bronner’s Company Culture

Cool, kind, and capable employees are core to Dr. Bronner’s company culture! Our people are our greatest strength—strong and healthy relationships drive our success. Our workforce is impassioned, collaborative, engaged, and shares a commitment to diversity, inclusivity, and equity. Respect for differences in perspective and experience enriches our community with a sense of belonging. We seek to model a better, more just and caring world in how we show up for work, and how we show up for each other!

“All-One!” Benefits

As All-One, our employees are family. We support our employees to live their best life and to be happy and prosperous, with these benefits*:

  • Full company-paid medical (PPO), dental, and vision for employees and dependents
  • Annual discretionary bonus
  • 13 paid holidays
  • Profit-sharing plan for retirement
  • Childcare assistance program
  • Access to certain health services that may be limited in your state
  • Dr. Bronner’s product discounts
  • Education Investment Initiative
  • Bring Your Dog to Work program
  • Free daily vegan lunches
  • Green Team and Toastmasters
  • Vanpool Program
  • Employee Giving Program
  • Please note that benefits are offered to eligible employees and are subject to specific terms and conditions.

______________________________________________________________________

Starting Wage

$90,000 - $110,000 depending on experience

Location

Position in Vista, CA.

The position is only open to local candidates within 100-mile radius of Vista, CA

Schedule

This is a hybrid position where you will need to be on-site in Vista, CA one day per week and as needed.

Responsibilities:

To perform this job successfully, you must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required, but do not define all job functions that may need to be performed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Operations / Administration:
    • Identify and implement process improvements to enhance efficiency and effectiveness across international operations.
    • Consolidates bottom-up sales forecasts, coordinating inventory needs, working with regional managers, production, operations admin, shipping & logistics.
    • Collect, consolidate, and verify monthly sales reports from all international markets, and assist with preparation of P&L reporting. Coordinates product launch introductions, including item code requests, price list updates, portal registration, packaging requirements, and sample programs, in collaboration with regional managers, IT, marketing, production, operations admin, legal counsel, and shipping & logistics.
    • Maintain up-to-date distributor contracts, NDAs, pricing sheets, and mailing lists.
  • Systems & Communication:
    • Manages the International Symposium and supports regional meetings.
    • Facilitates global communication as needed including international newsletter communication, memos, distributor emails, and asset sharing.
    • Liaisons with Production, Shipping, IT and SPG (Specialty Packaging Group) on packaging, production or product-related issues—coordinating SOPs and internal & external communication—and leads on packaging issues related to regulatory compliance or quality assurance.
    • Liaisons and supports with Brand, Creative, Ecommerce, CX, and Content, on Brand, Creative, Website/Shopify/Amazon, CX, and social media-related issues—coordinating SOPs and internal & external communication—and leads on cross departmental and brand alignment, and customer success.
  • Regulatory Compliance & Quality Assurance:
    • Liaises with OSI on regulatory and compliance issues and country-specific requests, working closely with regional managers to align priorities and timelines.
    • Support resolution of international quality issues, including tracking root causes and coordinating corrective actions across teams.
    • Communicates and manages workflows and processes for external memo communication.
  • Country Manager for Australia and potential assigned markets:
    • Coordinates and advises on creation, development, and implementation of international marketing & sales plans for Australia and potential assigned markets.
    • Provides marketing support for materials, advertising, event dates, digital assets, seminars, product rollouts, and other relevant activities.
    • Records communications, plans and processes into reports to be submitted to President and other stakeholders on as-needed basis.
    • Facilitates orders through International Portal and coordinate fulfillment as needed with internal stakeholders.

Qualification:

  • Bachelor’s degree in business administration or other related fields.
  • 5 years of progressive experience in international sales operations, commercial operations, or cross-functional project management or leading complex business initiatives across multiple regions.
  • Strong knowledge of project management software (such as MS Project or Basecamp).
  • Strong knowledge of Cloud Sharing programs (such as Google Drive or DropBox).
  • Strong knowledge of Microsoft Office Programs (Word, PowerPoint, Excel, and Outlook).
  • Familiarity with design software (such as Adobe Acrobat or InDesign).
  • Must maintain a valid passport.

We understand that not all candidates will meet every qualification and encourage all interested candidates to apply.

Any combination of education and work experience that would be equivalent to the stated minimum requirements would qualify for consideration for this position.

Dr. Bronner’s is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, sex (including pregnancy, childbirth, reproductive health decisions, breastfeeding, or related conditions), veteran status, or other basis protected by law.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...