M365 Trainer

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<meta><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:start;"=""><b><strong style="font-size:12pt;white-space:pre-wrap;">The Role </strong></b></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:start;"=""><span style="font-size:12pt;white-space:pre-wrap;">We’re looking for a Microsoft Trainer who can deliver practical, engaging and business-focused training across Microsoft 365, Power Platform and Copilot. </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:start;"=""><br></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:start;"=""><span style="font-size:12pt;white-space:pre-wrap;">This isn’t traditional product training. You’ll run hands-on, outcome-driven sessions that help organisations build real confidence, capability and adoption not just awareness. From structured learning programmes to interactive workshops like Promptathons and App in a Day, your work will directly influence how people use technology day-to-day. </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:start;"=""><br></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:start;"=""><span style="font-size:12pt;white-space:pre-wrap;">If you love seeing people have those “lightbulb moments”, thrive in front of different audiences and enjoy adapting your style to suit both technical and non-technical users, this role is for you. </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:start;"=""><span style="font-size:12pt;white-space:pre-wrap;"> </span></p><h3 style="font-family:" basel="" grotesk",arial,sans-serif;line-height:1.6;font-size:12pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;text-align:start;padding-left:0px;"=""><span style="font-size:12pt;white-space:pre-wrap;">What You’ll Be Doing</span></h3><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Delivering engaging, business-focused Microsoft 365 training sessions for both end users and power users </span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Leading Power Platform training, covering Power Apps and Power Automate fundamentals </span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Running interactive workshops such as Promptathons and App in a Day sessions </span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Translating technical concepts into practical, real-world use cases that people can apply immediately </span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Adapting content and delivery style based on audience, industry and technical maturity </span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Supporting clients in building internal confidence and long-term capability with Microsoft tools </span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Creating and evolving training materials, assets and learning pathways based on feedback and new Microsoft capabilities </span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Collaborating closely with consultants and delivery teams to ensure training aligns with wider transformation programmes </span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Driving adoption by showing how Microsoft tools can be used to improve productivity, collaboration and automation  </span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:start;"=""><span style="font-size:12pt;white-space:pre-wrap;"> </span></p><h3 style="font-family:" basel="" grotesk",arial,sans-serif;line-height:1.6;font-size:12pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;text-align:start;padding-left:0px;"=""><span style="font-size:12pt;white-space:pre-wrap;">What We’re Looking For</span></h3><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:start;"=""><b><strong style="font-size:12pt;white-space:pre-wrap;">Essential</strong></b><span style="font-size:12pt;white-space:pre-wrap;"> </span></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Proven experience delivering Microsoft 365 training in a client-facing environment </span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Confidence delivering training across Power Platform (Power Apps & Power Automate) </span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Experience running interactive workshops or hackathon-style sessions </span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Excellent communication and presentation skills, both in-person and virtually </span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Ability to simplify complex concepts for non-technical audiences </span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Strong stakeholder engagement skills, working across different business functions </span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:start;"=""><b><strong style="font-size:12pt;white-space:pre-wrap;">Desirable</strong></b><span style="font-size:12pt;white-space:pre-wrap;"> </span></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Experience delivering Copilot or AI-focused training </span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Microsoft certifications (Modern Work, Power Platform or similar) </span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Experience working within a Microsoft Partner or consultancy environment </span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Exposure to adoption and change-led transformation programmes </span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:start;"=""><span style="font-size:12pt;white-space:pre-wrap;"> </span></p><h3 style="font-family:" basel="" grotesk",arial,sans-serif;line-height:1.6;font-size:12pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;text-align:start;padding-left:0px;"=""><span style="font-size:12pt;white-space:pre-wrap;">Why Join Changing Social</span></h3><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Be part of a growing company operating across the UK and US </span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">A genuinely people‑first, values‑led culture </span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Opportunity to grow, influence, and develop alongside the business </span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">25 days annual leave + 8 bank holidays (with flexible bank holiday options) </span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Fully remote (UK‑based), with trust and flexibility built in </span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Additional annual leave for long service (up to 5 extra days) </span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Pension scheme and Health Cash Plan (Medicash) covering dental, optical, physio & mental health support </span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Access to Smart Hive perks, discounts, EAP, and wellbeing tools </span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:start;"=""><span style="font-size:12pt;white-space:pre-wrap;"> </span></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...