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Medical Billing Collections Consultant | Work From Home

April 29, 2026

Salary: PHP 30,000- PHP 35,000/ month Job Description: <ul><li>Track and manage accounts receivable, ensuring aging amounts remain within targeted levels.</li><li>Regularly check the status of submitted claims to ensure timely processing and payment.</li><li>Resubmit claims for appeal as necessary, working to resolve any issues that may delay payment.</li><li>Prepare and send out patient statements in a timely and accurate manner.</li><li>Conduct patient collection phone calls, professionally addressing outstanding balances and negotiating payment arrangements.</li><li>Respond to patient phone inquiries regarding their accounts, providing clear and helpful information.</li><li>Accept phone payments from patients, ensuring accurate processing and record-keeping.</li><li>Monitor Denial Trends and provide timely and accurate resolutions</li><li>Handle complex denials and appeals </li><li>Utilize different collection strategies to achieve optimum reimbursement on delinquent accounts. </li><li>Follow team and/or clients proper procedures, policies, and methodologies as instructed.</li><li>Performs other related duties as necessary or assigned</li></ul> Minimum Qualifications: <ul><li>Must have at least 1 year of experience in a BPO or Call Center environment.</li><li>Consultancy basis minimum of 6 months consultancy contract (subject for renewal)<ul></ul></li><li>Experience with phone collections, particularly on US accounts, is desirable but not required.</li><li>Previous experience in Medical Billing or Medical Collections is a plus but not mandatory.</li><li>Knowledge of the US healthcare system, including Medicare, Medicaid, commercial payers, and contracted networks, is highly beneficial.</li><li>Must possess excellent verbal and written English communication skills.</li><li>Able to work from home with reliable internet and a backup connection.</li></ul> Others: <ul><li>Work from Home<ul></ul></li><li>Equipment/ company computer is provided</li></ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

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6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

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9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...