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Partner Solutions Engineer | US | Remote

April 29, 2026

<div class="content-intro">Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with <a href="https://grafana.com/products/cloud/">Grafana Cloud</a> or self-managed with the <a href="https://grafana.com/products/enterprise/">Grafana Enterprise Stack</a>, both featuring scalable metrics (<a href="https://grafana.com/oss/mimir/">Grafana Mimir</a>), logs (<a href="https://grafana.com/oss/loki/">Grafana Loki</a>), and traces (<a href="https://grafana.com/oss/tempo/">Grafana Tempo</a>). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.</div><div class="section page-centered"> The Opportunity: Grafana Labs is seeking a Partner Solutions Engineer to join its high-growth startup environment and help scale its worldwide partner ecosystem. As a trusted technical advisor to partners, you'll be instrumental in enabling partner success through education, enablement, and direct engagement. You’ll sit at the intersection of sales, engineering, and training—supporting a range of partner motions from direct sales to co-selling models. What You’ll Be Doing: <ul> <li data-start="571" data-end="688">Partnering with Channel Sales and Field Sales to convey Grafana’s vision, value, and technical strategy to partners</li> <li data-start="691" data-end="785">Leading technical engagement with partners to drive deal progression and close opportunities</li> <li data-start="788" data-end="873">Delivering product demos, technical presentations, and hands-on enablement sessions</li> <li data-start="876" data-end="972">Shaping and expanding the reach of Grafana Partner University across multiple partner personas</li> <li data-start="975" data-end="1054">Collaborating with internal teams to provide product and competitive feedback</li> <li data-start="1057" data-end="1165">Supporting selling motions like Sell-To, Embedded, and PoweredBy, either directly or jointly with partners</li> <li data-start="1168" data-end="1250">Running high-impact workshops and 1:1 training to generate and progress pipeline</li> <li data-start="1253" data-end="1304">Travelling up to 50% to support partner engagements</li> </ul> What Makes You a Great Fit: <ul> <li data-start="1438" data-end="1501">Located in the US</li> <li data-start="1438" data-end="1501">6+ years in pre-sales or solution architecture, ideally within the observability space</li> <li data-start="1438" data-end="1501">Strong experience selling SaaS software across the APJ region</li> <li data-start="1504" data-end="1562">Proven use of MEDDIC or similar qualification frameworks</li> <li data-start="1565" data-end="1650">Excellent communication and interpersonal skills—especially in remote, global teams</li> <li data-start="1653" data-end="1734">Demonstrated ability to operate in a fast-paced, ambiguous, startup environment</li> <li data-start="1737" data-end="1798">Strong judgement, leadership, and problem-solving abilities</li> <li data-start="1801" data-end="1874">Passion for education, enablement, and helping others succeed technically</li> </ul> Bonus Points For: <ul> <li data-start="1907" data-end="1942">Background in OSS-first companies</li> <li data-start="1945" data-end="1992">Experience with Grafana, Prometheus, and Loki</li> <li data-start="1995" data-end="2058">Solid understanding of observability and cloud-native tooling</li> <li data-start="2061" data-end="2117">Hands-on experience deploying and operating Kubernetes</li> <li data-start="2120" data-end="2198">Bachelor’s degree in CS, IT, Math, or related field (or equivalent experience)</li> </ul> Compensation & Rewards: In the United States, the OTE (On-Target Earnings) compensation range for this role is $204,000 - $244,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. </div><div class="content-conclusion"><div> *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: <ul> <li>100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.</li> <li>Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.</li> <li>Transparent Communication – Expect open decision-making and regular company-wide updates.</li> <li>Innovation-Driven – Autonomy and support to ship great work and try new things.</li> <li>Open Source Roots – Built on community-driven values that shape how we work.</li> <li>Empowered Teams – High trust, low ego culture that values outcomes over optics.</li> <li>Career Growth Pathways – Defined opportunities to grow and develop your career.</li> <li>Approachable Leadership – Transparent execs who are involved, visible, and human.</li> <li>Passionate People – Join a team of smart, supportive folks who care deeply about what they do.</li> <li>In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. </li> <li>Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.</li> </ul> Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote </div> <div>For information about how your personal data is used once you’ve applied to a job, check out our <a href="https://grafana.com/legal/applicant-and-candidate-privacy-policy/" target="_blank">privacy policy</a>. </div> <div> </div></div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...