[Remote] Corporate and Business Communications Lead

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Note: The job is a remote job and is open to candidates in USA. Dropbox is seeking a strategic, business-minded communications leader to help shape and scale the company’s corporate and B2B/enterprise communications. This role involves leading programs to strengthen Dropbox’s corporate reputation and elevate its enterprise narrative, while collaborating closely with various teams within the company.


Responsibilities

  • Develop and execute communications strategies that strengthen Dropbox’s reputation with business, technology, financial, and enterprise audiences
  • Shape messaging around Dropbox’s company strategy, business performance, AI direction, product innovation, customer value, and long-term market opportunity
  • Support corporate moments including earnings, business updates, leadership announcements, strategic partnerships, customer milestones, and company-wide initiatives
  • Partner with Security and Legal teams on reactive and proactive customer communications around data and security incidents
  • Partner with Investor Relations, Legal, Finance, and executive leadership to ensure external communications are accurate, aligned, and market-aware
  • Partner with Policy and Legal teams on issues management, social impact, policy and legal comms matters
  • Help manage issues and crisis communications with sound judgment, speed, and discretion
  • Build and lead communications programs that support Dropbox’s enterprise and B2B priorities across the business
  • Create narratives that speak to CIOs, IT leaders, business decision-makers, and knowledge workers around productivity, collaboration, security, AI, knowledge management, and the future of work
  • In partnership with Product Comms, drive media strategy for enterprise product launches, customer stories, industry moments, partnerships, research, and thought leadership campaigns
  • Partner with product marketing, sales, customer success, and product teams to surface and amplify compelling enterprise customer stories
  • Develop messaging that connects Dropbox’s core file sync and sharing foundation with newer AI-powered workflows and enterprise use cases
  • Advise senior executives and spokespeople on messaging, positioning, media strategy, and external visibility
  • Create executive briefing materials, Q&As, talking points, messaging frameworks, op-eds, bylines, and keynote narratives
  • Identify and secure high-value opportunities across business media, enterprise technology media, podcasts, conferences, analyst conversations, and industry events
  • Position Dropbox leaders as credible voices on AI, distributed work, productivity, enterprise software, knowledge management, and the future of work
  • Develop and maintain relationships with top-tier business, technology, enterprise software, AI, productivity, workplace, and financial media
  • Partner with analyst relations, marketing, and product teams to ensure consistent positioning with key external influencers
  • Translate complex product and business updates into stories that reporters, analysts, customers, and broader audiences can understand and care about
  • Collaborate with internal communications, product communications, brand, social, content, marketing, sales, legal, finance, policy, and people teams
  • Manage agency partners and external consultants where relevant
  • Mentor communications team members and contribute to a high-performing, collaborative communications culture

Skills

  • 10+ years of experience in communications, public relations, corporate affairs, or related fields
  • Strong experience in corporate communications and/or B2B communications, ideally in technology, SaaS, AI, enterprise software, cloud, productivity, or collaboration categories
  • Proven ability to develop communications strategies that support business objectives and strengthen corporate reputation
  • Track record of driving high-quality earned media coverage across business, technology, and enterprise outlets
  • Excellent writing, editing, messaging, and storytelling skills
  • Experience advising executives and preparing senior leaders for media interviews, speaking opportunities, and sensitive external moments
  • Strong news judgment and ability to operate in fast-moving, ambiguous, high-visibility situations
  • Experience working cross-functionally with product, marketing, legal, finance, sales, and executive teams
  • Sound judgment in issues management and sensitive communications
  • Experience supporting public company communications, including earnings or financial communications
  • Experience with AI, enterprise search, knowledge management, collaboration software, or productivity tools
  • Familiarity with enterprise buyer audiences, including CIOs, CISOs, IT leaders, and business decision-makers
  • Experience managing agency partners or direct reports
  • Experience building executive thought leadership platforms from the ground up
  • Strong understanding of both corporate reputation and product-led storytelling

Company Overview

  • Dropbox is a smart workspace company that provides secure file sharing, collaboration, and storage solutions. It was founded in 2007, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is

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