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Technical Project Manager

April 29, 2026

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:As the Technical Project Manager (Implementation Consultant), you will serve Instructure’s customers by fulfilling both project management and technical consultation responsibilities.<h2>Summary of Role</h2>This position combines project management and technical consulting for software implementation projects, particularly SaaS platforms. The role ensures that projects are delivered efficiently, on time, and meet client expectations while providing expert guidance on system integrations, configurations, and data migrations.<h2>Core Project Management Responsibilities</h2><ul style="min-height:1.5em"><li>Initiation & Planning: Gather requirements, define roles and responsibilities, develop project charters, schedules, communication plans, and risk mitigation strategies.</li><li>Execution: Oversee project delivery, manage stakeholder expectations, allocate resources, coordinate third parties, and control scope, schedule, and cost changes.</li><li>Monitoring & Controlling: Track performance against time and budget, report progress to internal and external stakeholders, and maintain project documentation.</li><li>Closure: Obtain client sign-off, finalize documentation, and lead post-project retrospectives for process improvement.</li></ul><h2>Technical Consultation Responsibilities</h2><ul style="min-height:1.5em"><li>Implement and configure technical integrations for SaaS platforms — including SSO, APIs, data systems (HRIS, SIS, etc.), user roles, and permissions.</li><li>Advise clients on content migration, LTI app setup, and customization using JavaScript or CSS.</li><li>Design solutions to enhance AI-driven efficiencies, maintain technical documentation, and help clients leverage APIs effectively.</li><li>Support customers with technical planning and configuration, and participate in internal projects driving team improvement and innovation.</li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>Strong stakeholder management and communication skills.</li><li>Experience designing and documenting SaaS integrations and solutions.</li><li>Familiarity with identity provider systems and API integration.</li><li>Proficiency with online collaboration tools (Google Suite, web conferencing).</li><li>Proven ability to prioritize tasks based on timeline and business impact.</li></ul><ul style="min-height:1.5em"><li>Programming knowledge (any language) would be highly advantageous.</li></ul>Get in on all the awesome at Instructure!We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:<ul style="min-height:1.5em"><li>Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.</li><li>Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.</li><li>Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.</li><li>Comprehensive wellness programs and mental health support</li><li>Annual learning and development stipends to support your growth</li><li>The technology and tools you need to do your best work </li><li>Motivosity employee recognition program</li><li>A culture rooted in inclusivity, support, and meaningful connection</li></ul>We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.Any attempt to misrepresent personal or professional information will result in disqualification.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...