Seasonal Talent Acquisition Interview Team Associate

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<span>Be part of an amazing story</span> <p><span>Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work</span></p><span>Job Overview</span> <p><span>As a Seasonal Talent Acquisition Interviewer, you will play a key role in powering holiday hiring success by conducting structured interviews for hourly positions in a fast-paced, centralized environment. You will connect with candidates, evaluate qualifications, and help identify top talent while delivering an interview experience that is welcoming, consistent, and rooted in genuine hospitality. Working closely with Talent Acquisition leaders and team members, you will help move hiring forward with speed, care, and professionalism during one of the most important hiring seasons of the year.</span></p><span>Why this role matters</span> <p><span>This role helps fuel a great seasonal hiring experience at one of the busiest and most exciting times of the year. By interviewing candidates with consistency, efficiency, and care, you will help our teams fill critical hourly roles quickly while creating a positive experience that reflects the best of our brand.</span></p><span>How our Colleagues spend their day… </span> <ul> <li><span><b>Every day start each day energized and prepared</b>. A Seasonal Talent Acquisition Interview Team Specialist comes in energized and ready to make an impact - greeting teammates with warmth, reviewing daily goals and priorities, so they are prepared and ready to provide an outstanding candidate experience.</span></li> <li><span><b>They focus on the candidate</b> - creating a welcoming candidate experience through genuine hospitality, authentic connection, and personalized conversations that build trust and lasting relationships.</span></li> <li><span>They know that <b>service starts with each other</b>. supporting one another with honesty, care, and collaboration so we can better serve our candidates and stores.</span></li> <li><span>And we know that <b>excellence is a journey</b> - <b>we strive to improve every day</b>, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results</span></li> </ul><span>What To Expect</span> <ul> <li><span>Opportunity to work on a hybrid basis based on performance after the introductory period.</span></li> <li><span>A work Schedule that will include day and evening shifts and weekends</span></li> <li><span>A fast-paced, team-oriented environment focused on holiday hiring for hourly roles.</span></li> <li><span>Structured training, clear interview standards, and ongoing support from Talent Acquisition leadership.</span></li> <li><span>A meaningful role where you can make an immediate impact on hiring results and candidate experience.</span></li> </ul><span>How You’ll Make an Impact</span> <ul> <li><span>Lead structured interviews for hourly seasonal candidates with energy, professionalism, and care.</span></li> <li><span>Identify strong talent by evaluating candidate skills, experience, and alignment to role expectations.</span></li> <li><span>Capture interview outcomes accurately and deliver clear, objective hiring recommendations.</span></li> <li><span>Partner closely with recruiters, hiring leaders, and team members to keep hiring moving quickly and effectively.</span></li> <li><span>Create a smooth, welcoming candidate journey that leaves every applicant with a positive impression of our brand.</span></li> </ul><span>Skills that Matter</span> <p><span><b>Must Have</b></span></p> <ul> <li><span>Strong communication skills with the ability to connect with candidates and team members in a clear, polished, and professional way.</span></li> <li><span>A passion for creating a positive candidate experience through respectful interactions and genuine hospitality.</span></li> <li><span>Ability to conduct structured interviews, assess qualifications thoughtfully, and make objective hiring recommendations.</span></li> <li><span>Strong organization and time-management skills with the ability to manage multiple interviews and follow-up tasks in a fast-paced setting.</span></li> <li><span>Attention to detail and a commitment to maintaining accurate records while following hiring guidelines and processes.</span></li> <li><span>Comfort using Applicant Tracking Systems, interview platforms, dual monitors, and other workplace technology tools.</span></li> <li><span>Adaptability, professionalism, and the ability to handle confidential information with sound judgment and discretion.</span></li> </ul> <p><span><b>Nice to Have</b></span></p> <ul> <li><span>Previous experience in recruiting, interviewing, customer service, or high-volume hiring support.</span></li> <li><span>Experience working in a centralized, high-volume, or call-center-style environment.</span></li> <li><span>Familiarity with seasonal or hourly hiring in retail or another fast-paced service environment.</span></li> </ul><span>Physical activities you will perform:</span> <ul> <li><span>This role involves performing essential job functions such as communication, collaboration, and use of office and computer systems. Responsibilities include the ability to access and review written and electronic information, and to move within the work environment and interact with workplace materials as needed to carry out job responsibilities.</span></li> <li><span>Frequently lift/move up to 10lbs</span></li> </ul><span>What We Can Offer You</span> <p><span>Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.</span></p> <p><span>Some additional benefits we offer include:</span></p> <ul> <li><span>Merchandise discounts</span></li> <li><span>Performance-based incentives</span></li> <li><span>Annual merit review</span></li> <li><span>Employee Assistance Program with mental health counseling and legal/financial advice</span></li> <li><span>Access the full menu of benefits offerings here.</span></li> <li><span>Requires close vision, color vision, and ability to adjust focus</span></li> </ul><span>About Us</span> <p><span>This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.</span></p> <p><span>Join us and help write the next chapter in our story - Apply Today!</span></p> <p> </p> <p>HRCOM00</p><p>This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.<br><br></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...