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Commercial Service Technician - 2023032001

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Thank you for your interest in a career at Goodyear Commercial Tire & Service Centers. We are a service and retreading market leader with over 180 Commercial Tire Centers and Truck Care Centers located across the United States. We have the unique ability to service the largest nation-wide commercial fleets while also providing friendly hometown service to regional and local fleets. Our mission statement is 'SERVICE EXCELLENCE ? ALWAYS'. We offer a safe work environment, competitive pay and a comprehensive benefits package including medical, prescription drug and dental plans, life insurance, 401(k), paid vacation and holidays. GENERAL DESCRIPTION:A Commercial Service Technician, you will be accountable for properly and safely performing the tire and related services needed for all commercial tire users both in the truck care center and on the road. Experience isn?t required for this position, you will be able to be trained in any skills required. We encourage you to allow us to invest in your success as you invest in ours; apply today! Responsibilities will include but not be limited to:  Train to perform match mounting, match mating dual assemblies, and radial runout as necessary.Inflating of tires to prescribed PSI per load requirements.Perform roadside service calls on a rotating on call schedule.Determine repairable tire conditions and making such repairs.Remove tires for retreading or repair as needed.Properly execute required service ticket to submit to management.Respond in a timely manner to customer service calls, diagnosing issues, and performing on-site repairs and/or replacements.Clean and maintain service equipment.Properly maintain assigned Service Vehicle including appearance of on-board service equipment.Provide Service Excellence - Always to meet the service goals of the location and of customersComply with OSHA regulations and safety requirements.Wear proper PPE, use tire cages, and follow all other safety policies and procedures.Any other duties as assigned by managementPerform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including commercial tires and wheels, standing, bending, and squatting Basic Requirements:Position requires an on call schedule on a rotating basis. Must be willing to perform service calls on nights and/or weekends on a rotating basis.Must have a valid driver's license and meet commercial driver qualification requirements, including being at least 21 years of age.No relocation is being offered for this position.Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future. Preferred Qualifications:High School Diploma or GED.Previous Commercial Service Tire experience. Candidate Criteria:Must possess a mechanical aptitude.Strong oral and written communication ability.Commitment to follow all safety procedures and work in a safe manner.Must be able to work in a results-oriented, fast-paced environment as part of a team.Must be a self-starter and willing to take initiative, able and willing to work without direct supervision, and be willing to attend appropriate training sessions.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

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4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...