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Lead Digital Creative Designer

May 9, 2026

<div>We are seeking a skilled and strategic Lead Digital Creative Designer to create compelling and effective site content that enhances user engagement and drives performance. This role will lead the design and execution of digital assets including page structure, campaign content, and custom landing pages-while continuously refining on-site typography, layout systems, and design components within our CMS. The ideal candidate has a strong design foundation, understands responsive web design, and proactively seeks opportunities to streamline workflows through automation and design system enhancements. Experience with motion graphics, video editing, and interactive content is a significant plus. Key Responsibilities: Site Content Creation <ul><li>Design high-impact, brand-aligned homepage banners, promotional modules, and content for seasonal campaigns and launches.</li><li>Design and oversee deployment of a well-considered library of page templates, including campaign-driven and evergreen content, within the CMS using pre-defined and custom components.</li><li>Ensure all assets meet brand guidelines, accessibility standards, and performance best practices across devices.</li><li>Illustrate custom, on-brand iconography system that will serve UX, decks/presentations and brand storytelling.</li><li>Collaborate and direct copywriters to ensure copy/content is on brand and relevant.</li></ul> Design Systems & CMS Optimization <ul><li>Refine typography, component structure, and layout consistency across the site.</li><li>Collaborate with UX and product teams to evolve the CMS library for flexibility, scalability, and improved usability.</li><li>Identify and implement opportunities for design automation, templating, and efficiency improvements within design and publishing processes.</li></ul> AI & Automation Implementation <ul><li>Research, evaluate, and implement AI tools that streamline asset production, from image editing and layout automation to responsive design scaling and content variations.</li><li>Identify opportunities to automate repeatable design tasks, reducing production time and increasing consistency.</li><li>Partner with cross-functional teams to pilot new workflows that combine AI and human creativity for faster execution and innovation.</li></ul> Motion & Multimedia Design <ul><li>Create light motion graphics and animations to support digital content, banners, and promotional storytelling.</li><li>Edit and repurpose short-form video content for use across web and digital campaigns (product demos, lifestyle vignettes, etc.).</li></ul> Cross-functional Collaboration <ul><li>Work closely with a variety of digital and brand partners to align design execution with campaign goals and site strategy.</li><li>Provide creative support for A/B testing and experimentation to optimize visual impact and engagement.</li></ul> Skills: <ul><li>Proactively identifies opportunities for improvement and seeks out new projects, partnerships, or solutions that add value.</li><li>Confident communicator who can influence others with thoughtful recommendations and well-supported proposals.</li><li>Exceptional attention to detail and ability to manage multiple projects in a deadline-driven environment.</li><li>Strategic thinker who regularly identifies opportunities to improve workflows, templates, and design systems.</li></ul> Qualifications: <ul><li>A portfolio that demonstrates a strong visual aesthetic, versatility in digital content types, and understanding of performance-driven design</li><li>5+ years of professional experience in digital design, preferably in e-commerce, retail, or brand environments</li><li>Experience leading a team of designers, copywriters, freelancers</li><li>Expertise in Figma, Adobe Creative Suite (Photoshop, Illustrator); motion skills in After Effects or similar a plus</li><li>Strong understanding of responsive web design, grid systems, typography, and user-centered design principles</li><li>Previous work within a modular CMS structure with responsibility for building and refining templates</li><li>Familiarity with HTML/CSS is a plus (not required to code, but helpful for understanding capabilities/constraints)</li><li>Experience in video editing and simple animation for web</li><li>Experience with DAM, metadata, folder structure, archiving (AEM)</li></ul> In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $103,000.00 - $131,500.00 We recognize the growing role of AI tools, including ChatGPT, and value familiarity with them. That said, we want to hear from your authentic self. Your application should reflect your own skills, experiences, and insights rather than AI-generated responses.</div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...