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Sales Operations Specialist job at Proto Labs in Maple Plain, MN

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Title: Sales Operations Specialist Location: Maple Plain United States Job Description: Be yourself at Protolabs Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace. So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply! You can help make our company even better. We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself. We strongly believe diversity makes for more successful teams. Why Protolabs? We are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do. It's our people who fuel our creativity and make our culture feel like home. Join our team as a Sales Operations Specialist! This is a hybrid role being onsite in Maple Plain, MN on Tuesday, Wednesday, and Thursday. The Sales Operations Specialist is a critical resource to directly support our sales leadership in achieving their objectives, evolving the organization and maximizing operational efficiencies. The Sales Operations Specialist is a problem solving, forward thinking, engaged listener and action-oriented leader. You take pride in the support of others, align your successes to those teams, and ultimately feel ownership in the effectiveness and overall impact that you contribute to the team. You thrive on empowering progress, supporting others and getting things done. You Will Be Responsible For: Support the Revenue Operations Business Partner with driving operational efficiency, best practice adoption, project management and other duties as assigned Support GTM Initiatives with impactful analytical and operational support, including documenting processes and policies Function as a problem-solver, acting as a source for sales leadership to look to for assistance with solving operational complexities and issues Manage Sales Operations Requests from the sales team and other data updates on a daily basis Deliver impactful data analysis with a focus on actionable insights that directly align to business objectives Administer the calculation and validation of commissions for the sales organization, leveraging tools and support from the GTM Data Analytics team and the Revenue Operations Business Partner Support the simplification or centralization of administrative tasks currently performed by the sellers to deliver a more efficient experience Support change management with documented work instructions and personal support Serve as a project manager for critical projects and initiatives, keeping robust documentation, delivering effective and frequent communication and emphasizing results and completion Take part and pride in the success of the team, contributing to productivity and efficiency in a meaningful way every day What It Takes: 3+ years of Salesforce CRM experience (administrator certification desirable) 3+ years of experience operating within or directly supporting a dynamic sales organization Strong financial acumen with strong proficiency in Excel General comprehension of commission calculations, compensation plans and compensation philosophies General comprehension of traditional sales practices such as CRM utilization, sales process adherence, KPI tracking and compensation philosophies Experience working with sellers and sales managers, marketing and customer success Experience supporting and coordinating critical sales processes including Forecasting and Pipeline reviews, Quarterly Business Reviews and Annual Planning activities Experience designing, influencing, monitoring and improving sales processes including sales development and prospecting, opportunity and account management and account strategy design Quality communicator capable of delivering messages across all levels of the organization and across multiple mediums (presentations, written and oral) A project management mindset to facilitate organization and coordination across multiple teams with a focus on action and results Ability to leverage available tools and systems (Salesforce, Microsoft Office, Hubspot, Domo, etc.) to effectively coordinate and manage multiple objectives Ability to work independently and own projects as assigned to completion What's in it for you: We offer a competitive total compensation package In addition, we offer competitive benefits including but not limited to: Health Insurance: Traditional OR High Deductible plan Flexible Spendi

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...