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Data Center Critical Facilities Engineering Supervisor

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Data Center Critical Facilities Engineering Supervisor

  • JR-160660

  • Iskandar Puteri

  • Operations

  • Full time
  • WORK_SHIFT-3-463
Who are we? Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

Provides frontline leadership and operational supervision for a team of Critical Facilities Engineers supporting mission-critical data center infrastructure. The Supervisor is responsible for safe, reliable, and compliant operation of electrical, mechanical, and life-safety systems while coordinating people, vendors, and activities across daily operations, maintenance, projects, and incidents. This role plays a key part in ensuring site resilience, availability, and readiness at all times.

Responsibilities

Management

  • Provides direct supervision and leadership for a Critical Facilities engineering team, serving as the first point of escalation for operational, technical, and people-related issues.
  • Assigns, prioritizes, and monitors work activities to ensure safe execution, regulatory compliance, and uninterrupted facility operations.
  • Maintains team schedules, coverage plans, and workflow to support 24x7 data center operations.
  • Manages personnel-related responsibilities including staffing levels, performance reviews, coaching, training, and development planning.
  • Supports hiring, onboarding, and capability building to ensure the team maintains required certifications, competencies, and safety standards.

Project / Infrastructure Site Management

  • Plans, coordinates, and supervises maintenance and infrastructure activities within the data center, balancing operational risk, capacity requirements, and business priorities.
  • Supports project planning and execution by coordinating resources, reviewing work scopes, and ensuring work is delivered safely and to standard.
  • Provides input into site-level budgeting, forecasting, and planning related to maintenance, repairs, and infrastructure upgrades.
  • Oversees site capacity from an operational perspective, ensuring power, cooling, and infrastructure readiness aligns with current and future demand.

Vendor Management

  • Oversees contractor and vendor activities on-site, ensuring adherence to Equinix safety, quality, and operational standards.
  • Reviews work plans, supervises execution, and validates outcomes to ensure work is completed accurately, safely, and in line with approved procedures.

Testing

  • Supports and oversees infrastructure testing activities, including start-up, commissioning, and post-maintenance testing.
  • Ensures test results, issues, and corrective actions are properly documented, reported, and followed through to closure.

Incident Management

  • Acts as a site leader during infrastructure incidents, coordinating on-site staff, vendors, and response activities.
  • Supports investigation, communication, and resolution efforts to stabilize conditions and restore normal operations.
  • Ensures incidents are documented accurately and that lessons learned are incorporated into procedures and future planning.

Typical Degree & Years of Experience

  • Minimum of 9 years of experience in critical facilities operations, data center engineering, or a related infrastructure environment.
  • Prior People Manager experience is preferred.
  • Bachelor’s degree in Electrical, Mechanical, Building Services Engineering, or equivalent practical experience.
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth
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