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AR & Billing Associate, Remote Job

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ABOUT THE COMPANY Teikametrics' AI-powered Marketplace Optimization platform help sellers and brand owners to maximize their potential on the world's most valuable marketplaces. Founded in 2015, Teikametrics uses Proprietary AI technology to maximize profitability in a simple SaaS interface. Teikametrics optimizes more than $8 billion in GMV across thousands of sellers around the world, with brands including Munchkin, mDesign, Clarks, Nutribullet, Conair, Nutrafol, and Solo Stove trusting Teikametrics to unlock the full potential of their selling and advertising on Amazon, Walmart and other marketplaces. Teikametrics continues to grow exponentially, with teams spanning 3+ countries. We are financially strong, continuously meeting or exceeding revenue targets, and we invest heavily in strengthening the foundation of our organization. ABOUT THE ROLE The AR & Billing Associate at Teikametrics will play a key role in supporting the global Billing and Collections team, working collaboratively with teams in both India and the US. Key responsibilities include managing the collections process, reconciling cash payments, and overseeing the accounts receivable inbox. The ideal candidate will have strong Excel skills, a solid understanding of accounts receivable, and exceptional organizational abilities. This role offers a valuable opportunity for early-career professionals to gain experience in a fast-paced, growth-oriented SaaS company. HOW YOU'LL SPEND YOUR TIME • Assist billing team in India with collections processes • Ensure dunning emails (automated and manual) go out timely • Assist with reconciling cash payments between bank and ERP system on a weekly basis • Monitor AR inbox for custom responses to dunning emails and other communications • Interface with the US accounting team on collection matters as needed • Support the AR team in managing billing and accounts receivable tasks • Use Excel to analyze and summarize data • Assist lead in resolving delinquent AR, disputes and monitor credit card disputes • Use Excel to analyze/summarize data and create reports for management • Support sales, product, and services teams with ad hoc requests/inquiries WHO YOU ARE • Bachelor's degree or higher in accounting, finance, or related field • 3+ years AR/Billing experience in the IT (SaaS/Software) industry • Work experience with a US based company is preferable • Strong analytical and problem-solving skills • Excellent communication and interpersonal skills • Ability to maintain confidential and meticulous records • High level of proficiency in Microsoft Excel and accounting software • Ability to work independently and prioritize tasks effectively WHAT CAN HELP YOU STAND OUT • Experience with dunning processes and cash applications (a plus) • Experience with NetSuite or any ERP software and Sales Force (a plus) • Familiarity with Stripe or similar payment processing platforms (a plus) WE'VE GOT YOU COVERED • Every Teikametrics employee is eligible for company equity • Remote Work – flexibility to work from home or from our offices + remote working allowance • Broadband reimbursement • Group Medical Insurance – Coverage of INR 7,50,000 per annum for a family • Crèche benefit • Training and development allowance Press Reference about Teika Teikametrics’ Marketplace Optimization Platform, Flywheel 2.0, Adds AI-Powered Automation to Maximize Advertising Performance Across Marketplaces The job description is representative of typical duties and responsibilities for the position and is not all-inclusive. Other duties and responsibilities may be assigned in accordance with business needs. We are proud to be an equal opportunity employer. A background check will be conducted after a conditional offer of employment is extended. #LI-Remote Apply Job!  

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...