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Digital & E-Commerce Executive

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Job Responsibilities

-Manage and grow the company’s digital presence across social media platforms (TikTok, Instagram, Facebook, etc.) by planning, creating, and posting engaging content.

-Organize, schedule, and host live streaming sessions to drive sales and support stock clearance campaigns.

-Supervise, train, and schedule live hosts, ensuring professionalism, quality, and compliance with platform rules.

-Monitor and optimize online shop performance (TikTok Shop, Shopee, Lazada, etc.), including product listings, descriptions, and promotions.

-Plan and execute digital advertising campaigns (TikTok Ads, Meta Ads, Google Ads, etc.) to increase reach, traffic, and conversions.

-Track, analyze, and prepare reports on content, live, shop, and advertising performance with actionable insights.

-Research and apply trending hashtags, music, and content formats to maximize visibility and engagement.

-Collaborate with the creative/design team to produce high-quality videos, graphics, and live promotional content.

-Coordinate with inventory and sales teams to align campaigns with stock availability and promotions.

-Develop and maintain SOPs for live hosting standards, digital campaigns, and e-commerce operations.

-Stay updated on digital marketing trends, platform tools, and competitor activities to ensure strategies remain innovative and competitive.

-Support any ad hoc marketing or sales campaigns as needed.

Requirements

-Diploma/Degree in Marketing, Mass Communication, Business, or related field.

-1 to 3 years of experience in digital marketing, e-commerce, or live commerce (fresh graduates with strong skills may be considered).

-Strong knowledge of digital marketing, live commerce, and social media platforms (TikTok, Instagram, Facebook; Google Ads is an advantage).

-Creative, confident, and comfortable appearing/hosting on live streams if needed.

-Proficient with video editing tools (CapCut, Canva, or similar).

-Strong analytical skills with the ability to track, report, and optimize campaign performance.

-Excellent communication and leadership skills; able to manage hosts and coordinate across teams.

-Independent, proactive, and adaptable to fast-changing digital trends.

-Willing to work flexible hours (including weekends or evenings when required).

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM5,000.00 per month

Benefits

  • Maternity leave
  • Opportunities for promotion
  • Professional development
Application Question(s):
  • How familiar are you with TikTok marketing and TikTok Ads Manager?
  • Can you share an example of a TikTok campaign you managed? What was the result?
Education:
  • Diploma/Advanced Diploma (Required)
Experience:
  • digital marketing: 2 years (Required)
Work Location: In person
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...