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Physiotherapy Clinic PIC / Supervisor (Bentong)

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Scope of Role

  • Deliver and continuously improve a comprehensive, patient-centred rehabilitation service involving patients, carers, families, and providers.

  • Provide clinical leadership in Physiotherapy assessment and treatment across cardiorespiratory, musculoskeletal, and neurological conditions.

  • Act as a consultant for complex clinical cases and support multidisciplinary teams.

  • Independently assess, diagnose, and implement treatment plans, maintaining accurate records.

  • Manage a specialist caseload using advanced clinical knowledge and reasoning.

  • Supervise junior staff and therapy assistants.

  • Collaborate with management and healthcare teams to support service development and organisational growth.

  • Lead service improvement initiatives, including audits and quality assurance.

Clinical Responsibilities

  • Maintain professional and legal accountability in line with clinical standards.

  • Oversee Physiotherapy operations, including patient scheduling, billing, insurance processes, and case allocation.

  • Supervise staff performance, development, and resolve conflicts when necessary.

  • Oversee the wider rehabilitation team (e.g., Occupational and Speech Therapists).

  • Deliver high-quality, evidence-based care and develop personalised treatment plans.

  • Assess patient capacity, obtain informed consent, and ensure legal compliance.

  • Adapt treatments to patients’ social, cultural, and emotional needs.

  • Use effective communication to educate, motivate, and support patients and families.

  • Identify and manage communication barriers (e.g., cognitive or sensory impairments).

  • Formulate accurate diagnoses and prognoses using clinical judgement.

  • Apply goal-oriented rehabilitation and monitor outcomes using appropriate measures.

  • Provide expert advice and support multidisciplinary collaboration.

  • Manage sensitive situations professionally, including complaints and staff issues.

Educational Responsibilities

  • Provide training, supervision, and mentorship to junior staff, assistants, and students.

  • Support competency development through structured clinical education.

  • Participate in student placement programmes.

  • Organise and contribute to Continuous Medical Education (CME).

  • Participate in audits, evaluations, and development of clinical protocols.

Management Responsibilities

  • Plan and prioritise caseloads, schedules, and staff rosters.

  • Ensure adequate staffing and service continuity during absences.

  • Supervise junior staff and support team development.

  • Contribute to service promotion through stakeholder engagement and presentations.

  • Lead clinical governance initiatives and review performance objectives.

  • Participate in recruitment and selection of staff.

Professional Responsibilities

  • Maintain accurate and compliant patient records.

  • Participate in performance appraisals and ongoing professional development.

  • Support staff in applying clinical guidelines.

  • Conduct physical assessments (e.g., strength, mobility, balance).

  • Demonstrate empathy when managing patients with complex conditions.

  • Perform tasks requiring sustained focus, including clinical reasoning and documentation.

  • Adapt to changing priorities and manage stress effectively.

  • Handle challenging situations with appropriate communication and negotiation skills.

  • Perform additional duties as required.

General Responsibilities

  • Comply with organisational policies and procedures.

  • Maintain confidentiality at all times.

  • Report policy breaches promptly.

  • Demonstrate initiative, problem-solving, and independent working ability.

Decision-Making & Authority

  • Liaise with Hospital Management and senior leadership on physiotherapy matters.

  • Provide accurate data and professional input for decision-making.

  • No direct budgetary authority.

Requirements & Competencies

Skills

  • Strong communication, interpersonal, and organisational skills

  • High attention to detail and sound decision-making

  • Ability to work i
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