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Sales & Service Executive

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Company Description

AEON Credit Service (M) Berhad is a financial services company that began operations in 1997, providing Easy Payment schemes for consumer durables through a network of retail merchants and chain stores. Over the years, AEON Credit has expanded its offerings to include credit cards, prepaid cards, personal financing, hire purchase financing for motor vehicles, insurance brokerage services, the AEON Wallet app, and more. With five regional offices, 63 branches, and a vast network of over 8,100 participating merchant outlets across Malaysia, the company is a key player in consumer financial services.

Leveraging the AEON Group Retail network, AEON Credit also distributes conventional and takaful insurance products through its subsidiary, AEON Insurance Brokers (M) Sdn. Bhd.

Role Description The Sales & Service Executive will be responsible for delivering excellent customer service and providing tailored solutions for customers' financial needs.

Key responsibilities include promoting products and services such as Easy Payment schemes, credit cards, insurance products, and personal financing options. The Executive will also handle customer inquiries, assist with applications, and ensure a seamless customer experience. This is a full-time on-site role based in WP.

Kuala

Lumpur.

Qualifications

  • Sales and marketing skills, with the ability to promote financial products and engage with potential customers effectively
  • Strong customer service and interpersonal skills to deliver a positive customer experience
  • Basic understanding of financial services, consumer credit, and insurance products
  • Good communication and problem-solving abilities to address customer inquiries and concerns
  • Proactive attitude, with the ability to work independently in a fast-paced environment
  • Proficiency in using customer relationship management (CRM) systems and other digital tools
  • Fluency in Bahasa Malaysia and English; additional languages are an advantage
  • Minimum qualification of a Diploma or equivalent in a related field
  • Experience in the financial services or sales industry is preferred but not mandatory
  • Willingness to work in an on-site office location in WP. Kuala Lumpur
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