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Amazon HR Assistant - Employee Relations (Warehouse)

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Job Summary

Amazon is seeking a motivated and detail-oriented HR Assistant to join our Warehouse Employee Relations team. This role is integral in fostering a positive work environment, ensuring compliance with company policies, and supporting employee engagement initiatives within our dynamic warehouse operations. The HR Assistant will work closely with HR managers and warehouse leadership to manage employee relations issues, provide guidance on HR policies, and support operational HR processes to ensure a productive and respectful workplace.

Key Responsibilities

  • Support the Employee Relations team in managing employee inquiries, grievances, and workplace concerns.

  • Assist in investigating employee complaints and documenting findings in accordance with Amazon policies and labor regulations.

  • Maintain accurate employee records and HR documentation related to employee relations activities.

  • Support HR managers with performance management processes, including coaching, counseling, and disciplinary actions.

  • Collaborate with warehouse leadership to identify trends and recommend proactive solutions to improve employee engagement and productivity.

  • Assist in preparing HR reports, metrics, and analysis to inform management decisions.

  • Facilitate communication of HR policies, programs, and initiatives to warehouse employees.

  • Support compliance with local labor laws, Amazon HR policies, and company-wide initiatives.

Required Skills and Qualifications

  • Bachelors degree in Human Resources, Business Administration, or a related field.

  • Strong understanding of HR policies, employment law, and employee relations best practices.

  • Excellent communication, interpersonal, and conflict resolution skills.

  • Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and HR information systems.

  • High level of discretion and ability to handle confidential information professionally.

Experience

  • Minimum 1–3 years of experience in HR or Employee Relations, preferably in a warehouse, logistics, or operations environment.

  • Experience handling employee relations issues, investigations, or performance management is highly desirable.

Working Hours

  • Full-time position with flexibility to support warehouse operational schedules.

  • May require occasional evening or weekend work depending on business needs.

Knowledge, Skills, and Abilities

  • Knowledge of HR policies, labor laws, and employee engagement practices.

  • Ability to handle sensitive situations with tact, fairness, and professionalism.

  • Strong analytical and problem-solving abilities.

  • Ability to build trust and credibility with employees and management at all levels.

  • Proactive mindset with a solution-oriented approach.

Benefits

  • Competitive salary and performance-based incentives.

  • Comprehensive health, dental, and vision insurance plans.

  • Paid time off and flexible leave policies.

  • 401(k) retirement plan with company match.

  • Opportunities for career growth and internal mobility within Amazon.

  • Employee discounts and wellness programs.

Why Join

Amazon offers a fast-paced and inclusive work environment where innovation and operational excellence are valued. By joining our HR Employee Relations team, you will play a key role in shaping a positive workplace culture while gaining exposure to one of the worlds most dynamic operational networks. Your contributions will directly impact employee satisfaction, engagement, and productivity, making a tangible difference in our teams daily operations.

How to Apply

Interested candidates can apply directly through the Amazon Careers portal by searching for HR Assistant – Employee Relations (Warehouse) and submitting a resume along with a cover letter detailing relevant experience and motivation to join the team.

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